Privacy Policy

Introduction

We at BitSharesFX value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, storage, protection, and use of your data when you interact with our services. We comply with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information Collection

When you engage with BitSharesFX, we may collect certain information from you, including:

  • Personal identification information (such as your name, email address, or phone number) that you provide to us voluntarily.
  • Financial information required for the purposes of transactions (cryptocurrency addresses, bank account information, etc.).
  • Web browsing data, including cookies and usage information, which may be collected automatically by our website or third-party analytics services like Google Analytics.

Information Storage and Protection

BitSharesFX adopts appropriate data collection, storage, and processing practices, and implements robust security measures to ensure your data's confidentiality, integrity, and availability. We take significant steps to safeguard against unauthorized access, alteration, disclosure, or destruction of your personal information, including regular security assessments and employee training.

Use of Information

BitSharesFX uses your collected data to:

  • Facilitate your account setup and provide user support;
  • Process transactions and deliver requested services;
  • Improve our website, services, and user experience;
  • Send you periodic emails to keep you updated about relevant information, promotions, and company news. You can unsubscribe from these communications at any time.

User Rights

As a BitSharesFX user, you have certain rights concerning your personal data, including:

  • Access: You have the right to request information about the personal data we hold about you.
  • Correction: You can request corrections or updates to your personal information if it is inaccurate or incomplete.
  • Deletion: You have the right to request the deletion of your personal data from our records, subject to legal or legitimate business obligations.
  • Objection to Processing: You can object to the processing of your personal data when it is based on legitimate interests or direct marketing purposes.

If you would like to exercise any of these rights, please Contact Us using the details provided at the end of this Privacy Policy.

Data Security

To protect your personal information, we employ industry-standard security measures. These include, but are not limited to:

  • Regular vulnerability scanning of our systems;
  • Encryption of sensitive data during transmission, such as through SSL/TLS protocols;
  • Implementation of firewalls, access controls, and secure architecture.

We continuously monitor and update our security practices to maintain an environment that safeguards your data.

Third-Party Data Sharing

BitSharesFX may share your data with third parties only for legitimate and lawful purposes, including supporting the provision of our services and necessary compliance with legal obligations. These third parties are required to adhere to stringent confidentiality requirements and data protection regulations.

We may also provide links to third-party websites or services on our platform. Please be aware that we are not responsible for their actions, data practices, or privacy policies. We encourage you to review these third-party websites' policies and practices before providing any personal information.

Changes to this Privacy Policy

BitSharesFX may update this Privacy Policy from time to time. We will notify you via the email address associated with your account or by posting a prominent notice on our website. It is your responsibility to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications signifies your acceptance of these changes.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the ways we handle your data, please contact us at info@bitsharesfcx.com.


By using BitSharesFX services, you acknowledge and agree to the terms outlined in this Privacy Policy.