Get In Touch With Us
We value your feedback and are always ready to assist you. If you have any questions, suggestions, or concerns regarding our services, please feel free to get in touch with our team. Below are the different ways you can Contact Us:
Send us an Email
If you prefer to communicate via email, you can reach out to us at info@bitsharesfcx.com. We strive to respond to all email inquiries as quickly as possible during our operational hours.
Contact Form
Another way to get in touch with us is by filling out our contact form on our website. Simply visit our Contact Us(https://www.BitSharesFX.com/contact) page and provide us with your name, email address, and the details of your inquiry. We will get back to you through email within the estimated response times.
Operational Hours
Our team is available to assist you during the following operational hours:
- Monday to Friday: 9:00 AM - 6:00 PM GMT
Please note that any inquiries received outside of our operational hours will be addressed on the next business day.
Estimated Response Times
We always strive to provide swift and efficient support. However, please keep in mind that the estimated response times for your inquiries via email or contact form are as follows:
- For general inquiries: within 24-48 hours.
- For technical support: within 48-72 hours.
Thank you for choosing BitSharesFX. We look forward to assisting you!